Representing Patient Contact Information for Telecommunications

Type	Standard / Implementation Specification	Standards Process Maturity	Implementation Maturity	Adoption Level	Federally required	Cost	Test Tool Availability
Standard	ITU–T E.123 (02/2001) International Telecommunication Union E.123: Notation for national and international telephone numbers, e-mail addresses and web addresses and ITU–T E.164 International Telecommunication Union E.164: The international public telecommunication numbering plan	Final	Production		Yes	Free	N/A

Limitations, Dependencies, and Preconditions for Consideration	Applicable Value Set(s) and Starter Set(s)
Telecom Data Elements: Phone Number, Phone Number Type - For §170.315 (b)(1) Transitions of care and §170.315 (b)(4) Common Clinical Data Set summary record – create, patient matching data must represent phone number (home, business, cell) in accordance with the above standards. All phone numbers must be included when multiple phone numbers are present. Email Address - Per ITU–T E.123 (02/2001) above, an electronic mail address, if present, should be printed in the SMTP style below the telephone number information, and denoted by the label "E-mail" or some easily recognized variation such as "email," or the equivalent in the appropriate language.	Examples from ITU–T E.123 (02/2001) Multiple phone numbers: Tel. (0607) 123 4567 Fax (0607) 123 4568 Mobile (0607) 321 9876 Phone numbers and email: Telephone: (0609) 123 4567 International +22 609 123 4567 Mobile (0607) 321 9876 E-mail: jdeo@isp.com

Limitations, Dependencies, and Preconditions for Consideration

Applicable Value Set(s) and Starter Set(s)

Telecom Data Elements:
- Phone Number, Phone Number Type - For §170.315 (b)(1) Transitions of care and §170.315 (b)(4) Common Clinical Data Set summary record – create, patient matching data must represent phone number (home, business, cell) in accordance with the above standards. All phone numbers must be included when multiple phone numbers are present.
- Email Address - Per ITU–T E.123 (02/2001) above, an electronic mail address, if present, should be printed in the SMTP style below the
  telephone number information, and denoted by the label "E-mail" or some easily recognized variation such as "email," or the equivalent in the appropriate language.

Examples from ITU–T E.123 (02/2001)

Multiple phone numbers:

Phone numbers and email:

Comment

Submitted by pwilson@ncpdp.org on 2021-09-29

NCPDP supports ONC’s recommendations.