Health Information Technology Workflow Automation Policy Development

The Office of the National Coordinator for Health Information Technology (ONC) is leading a project to explore how automation may support health care workflows through the use of modern computing.

The Health IT Workflow Automation Project:

  • Identifies opportunities for automation in health care, in both clinical and administrative areas
  • Explores what would need to be instrumented to enable such automation
  • Explores the need for new and/or updated workflows
  • Introduces perspectives from other industries, such as finance, hospitality, and manufacturing
  • Identifies labor-intensive parts of health care

In September 2020, ONC convened a multidisciplinary workshop of experts across various industries to discuss opportunities to accelerate workflow automation in health care.

ONC published a literature review on automation in non-health care industries and potential applications to health care, a summary of key themes and discussion from the workshop, and a report that identifies priorities to advance workflow automation in the U.S.

Read the Background report

Learn More

Applied Clinical Informatics Special Section

An article in Applied Clinical Informatics details opportunities for workflow automation in health care, based on an examination of non-health care industries’ approaches that could be applied to the health care workflows, as well as considerations for designing and implementing workflow automation.

Panel Presentation on Automation Initiatives

At the workshop, speakers from Kaiser Permanente shared examples and lessons learned from automation initiatives across a number of its clinical and administrative domains. View the video of this presentation.

Content last reviewed on July 28, 2021
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