Certification Program Requirements
ONC's Health IT Certification Program is composed of functional requirements known as “certification criteria.” Developers certify their Health IT Modules by demonstrating conformance to these certification criteria, using test procedures (that may have associated test tools and/or test data) approved by the National Coordinator. Additionally, ONC provides clarifications to certification criteria through Certification Companion Guides (CCG) designed to assist with health IT product development.Learn More
AT A GLANCE
The Certification Process
ONC’s Health IT Certification Program includes both pre-certification testing and post-certification reporting requirements. ONC works with Authorized Certification Bodies (ONC-ACBs) and Testing Labs (ONC-ATLs), consistent with international governance standards, to ensure that Certified Health IT Developers adhere to technical standards and demonstrate functionality to support HHS programs.Learn More
Conditions & Maintenance of Certification
The 21st Century Cures Act (Section 4002) requires the Secretary of Health and Humans Services to establish Conditions and Maintenance of Certification requirements for the ONC Health IT Certification Program.Learn More
Certified Health IT Product List (CHPL)
The Certified Health IT Product List (CHPL) is a comprehensive and authoritative listing of all certified health information technologies that have been successfully tested and certified by the Certification program.Learn More
Certified Health IT Complaint Process
For complaints regarding potential noncompliance with ONC Health IT Certification Program requirements, customers and end-users should first reach out to the developer. If this proves ineffective, the matter may be escalated to the ONC-ACB or ONC.Learn More
We recommend that customers and end-users first work with their Certified Health IT Developers to resolve any issues of potential noncompliance with certification requirements, including the Conditions and Maintenance of Certification.
If the issue cannot be resolved at Step 1, we then recommend the customer or end-user contact the ONC-Authorized Certification Body (ONC-ACB). You can find the ONC-ACB for a Certified Health IT Module on the CHPL by searching the listing.
If neither of the preceding steps resolve the issue, customers and end-users may provide feedback to ONC via the Health IT Feedback and Inquiry Portal. ONC will check to see if the Health IT Module in question is certified. If it is, we will refer the matter to the appropriate ONC-ACB at Step 2.
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