Quality Improvement in Medicaid Managed Care Toolkit

This toolkit details the experiences of a collaborative workgroup of Medicaid managed care organizations, Improving Health Care Quality for Racially and Ethnically Diverse Populations. The workgroup was directed by CHCS and funded by the Robert Wood Johnson Foundation and The Commonwealth Fund. From 2004 to 2006, 10 Medicaid health plans and one state primary care case management program worked together to develop new ways to identify members of racial and ethnic subgroups in their enrolled populations, to measure the gaps in their care, and to explore ways to reduce disparities and improve overall health care quality.


The material in these guides and tools was developed from the experiences of Regional Extension Center staff in the performance of technical support and EHR implementation assistance to primary care providers. The information contained in this guide is not intended to serve as legal advice nor should it substitute for legal counsel. The guide is not exhaustive, and readers are encouraged to seek additional detailed technical guidance to supplement the information contained herein.

Reference in this web site to any specific resources, tools, products, process, service, manufacturer, or company does not constitute its endorsement or recommendation by the U.S. Government or the U.S. Department of Health and Human Services.

Practice Role
Care Coordinators
Health Care Mgmt - Practice Mgrs Admin
Providers (MDs, DOs, NPs, PAs, RNs, LPNs)
Providers & Professionals
Setting/Practice Type
Critical Access Hospitals and Rural Hospital
FQHC or Community Health Center
Large Practice 11 or more
Public Hospitals
Small Practice 1 - 10
Resource Topics
Evaluation and Meaningful Use
Patient and Family Engagement
EHR Steps
Step 5: Achieve Meaningful Use

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