Safety-Net Providers Bringing Patients Online Lessons from Early Adopters

This report provides a look at the experiences of several early adopters, focusing on why and how the initiatives were undertaken; what services are provided and planned for the future; what benefits and challenges have been encountered; and what lessons would be useful for others interested in such programs. Because most of these initiatives are still young — in some cases, only a few months old — the case examples focus on objectives, plans, and start-up experiences.


The material in these guides and tools was developed from the experiences of Regional Extension Center staff in the performance of technical support and EHR implementation assistance to primary care providers. The information contained in this guide is not intended to serve as legal advice nor should it substitute for legal counsel. The guide is not exhaustive, and readers are encouraged to seek additional detailed technical guidance to supplement the information contained herein.

Reference in this web site to any specific resources, tools, products, process, service, manufacturer, or company does not constitute its endorsement or recommendation by the U.S. Government or the U.S. Department of Health and Human Services.

Practice Role
Care Coordinators
Health Care Mgmt - Practice Mgrs Admin
IT Professionals
Providers (MDs, DOs, NPs, PAs, RNs, LPNs)
PSR, Schedulers, Front Desk, Med Secretaries
Providers & Professionals
Setting/Practice Type
FQHC or Community Health Center
Large Practice 11 or more
Small Practice 1 - 10
Specialty Practice
Resource Topics
Evaluation and Meaningful Use
Patient and Family Engagement
EHR Steps
Step 5: Achieve Meaningful Use

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