Here are some key tips for using a mobile device in a public space such as a coffee shop or an airport

  • Don't let people around you see the numbers, letters, symbols or pattern as you enter your password.
  • Use a privacy screen shield or keep your back to a wall so others cannot see what is on your screen.
  • Don't walk away from your mobile device in a public space. Take your mobile device with you.
  • Don’t use an unsecured public Wi-Fi network to access, transmit or receive health information. Use a virtual private network (VPN) or other secure connection to connect to an organization’s private network or system with your mobile device.

You can watch one of our videos, Can You Protect Patients' Health Information When Using a Public Wi-Fi Network?. This video discusses privacy and security risks of accessing, receiving, transmitting, or storing health information in a public space using an unsecured public wireless Internet network.

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