Interoperability Proving Ground (IPG) submissions within the ONC Tech Lab are submitted by healthcare, technology and development organizations that are invested in Health IT and Interoperability and want to share, learn and collaborate with similar stakeholders in the US, and around the world.

To view all submissions, please view the IPG link located within the ONC Techlab.

AI COVID Web and Phone Assistant Triage - Syllable.ai

Description 
Syllable provides automated COVID-19 information and patient triage on the web and phone for healthcare providers and insurance companies. Syllable automates the dissemination of COVID-19 information from trusted sources such as the CDC and the WHO and triage patients to emergency departments, telehealth, urgent care, and testing facilities in order to alleviate communications burdens for healthcare responders and contact centers. Our COVID-19 web assistant is free and our phone assistant is provided at cost as a community service.
Start Date 
01/02/2020
Projected End Date 
08/31/2020
Project Tags 
  • Artificial Intelligence
  • COVID-19
  • digitalhealth
  • insurance
  • Patient Engagement
  • Providers
  • Triage
Project Point of Contact: kenremove@removesyllable.ai
Project Results 
None