Health IT Patient Satisfaction Survey
This survey tool is intended to aid providers and health IT implementers assess the impact of health information technology (HIT) adoption to inform quality improvement initiatives. The results will provide an understanding of how patients are responding to EHR use in the office.
To administer the survey and evaluate the results, you may choose to distribute these on cardstock and provide a locked box in the reception area for patients to drop off the survey or put your return address on the reverse side for mailing back.
Alternatively, send the survey to patients after a visit with the request for them to be returned in a postage paid envelope you supply. Depending on the size of the office or the sensitivity of your patients, you may want to use a separate company to conduct the survey for you.