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Health IT Fellows

Health IT Fellows Bios

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Douglas Ashinsky

Douglas Ashinsky

Dr. Douglas Ashinsky, MD, practices internal medicine at Somerset Medical Center/Warren Internal Medicine in Warren, New Jersey, a community he has served for 24 years. Dr. Ashinsky, who is Board Certified in Internal Medicine and a Fellow in the American College of Physicians, was recognized as a top New York Metro Doctor by Castle Connolly in 2009, 2010, 2011, and 2012 and was recognized as a top doctor in Inside New Jersey in 2009, 2010, 2011, and 2012. He was also one of the first physicians in New Jersey to attest to meaningful use in 2011. Passionate about care coordination, population health, and quality improvement, Dr. Ashinsky is using health IT to reduce rehospitalizations by performing medication reconciliation when his patients are discharged from the hospital. Read Dr. Ashinksy’s Health IT Success Story.

Colin Banas

Colin Banas

Dr. Colin Banas, MD, MSHA, is an internal medicine hospitalist and Chief Medical Information Officer at Virginia Commonwealth University Health System (VCUHS) in Richmond, Virginia. Dr. Banas heads VCUHS’s Office of Clinical Transformation, which drives innovation and optimization of Health IT and electronic health records in the health system. Dr. Banas testified before the U.S. Senate Finance Committee in 2013, highlighting VCUHS’s tremendous success leveraging Health IT and meaningful use to improve patient care. Dr. Banas has a particular interest in clinical decision support and helped VCUHS implement and refine over 650 clinical decision support rules to help guide appropriate care plans, avoid adverse drug events, and promote delivery of best clinical practices. 

Alan Barton*

Alan Barton

Dr. Alan Barton, MD, is a pediatrician and the owner of Colorado River Pediatrics in Fort Mohave, Arizona. He specializes in treating patients with chronic conditions such as asthma and autism as well as patients with severe special needs. He supports the Reach Out and Read program, which aims to improve adherence to well child visits and he has incorporated the Bright Futures program into his practice, which is a national health promotion and disease prevention initiative that addresses children's health needs in the context of family and community. Passionate about quality improvement, one way Dr. Barton has leveraged meaningful use is to improve asthma care. Maintaining an updated problem list and medication list improve both asthma assessment and monitoring. Read Dr. Barton’s Health IT Success Story.

John Berneike

John Berneike

Dr. John Berneike, MD, is the Clinical Director at St. Mark’s Family Medicine in Salt Lake City, Utah. A family practice physician, Dr. Berneike is also the Vice-Chair of the Board of Directors and Chair of the Clinician Committee at the Utah Health Information Network. Dr. Berneike is a true believer in the medical home and believes health IT is foundational to medical home concepts and health care reform. At St. Mark’s Family Medicine, Dr. Berneike is using clinical decision support, patient reminders, and patient-specific education resources to pilot a new Beacon Diabetes Self-Management (DSM) Care Coordination Program focused on improving outcomes for their patients with diabetes. Read Dr. Berneike’s Success Story.

Becky Blevins

Becky Blevins

Becky Blevins is Information Services Project Manager at Ephraim McDowell Health in Danville, Kentucky. With more than ten years of experience in health care information systems, she is an expert in systems integration and has led complex projects integrating disparate electronic health record (EHR) systems to improve patient care. In 2013, Ms. Blevins received a Champion award from the Kentucky Governor’s Office of Electronic Health Information. In addition, Ms. Blevins helped Ephraim McDowell providers achieve meaningful use and improve quality of care. Thanks to her work, providers can use EHRs to identify and provide patients with patient-specific education materials, which help patients and families better manage their health and health care. 

Kacey Bolton

Kacey Bolton

Nurse Kacey Bolton, RN, is Clinical Director at London Women’s Care (LWC), an OB/GYN rural health clinic located in London, Kentucky. Nurse Bolton has been a registered nurse for the past fifteen years and is passionate about women’s health. She recently coordinated LWC’s journey to meaningful use and knows firsthand how vital meaningful use and electronic health records (EHRs) are to providing excellent patient care. Her practice is using the EHR system to generate lists of patients with hypertension to provide timely follow-up care. The practice is also using the EHR system to improve overall documentation, and all of the practice’s providers have achieved meaningful use.

Franklin Bragg

Franklin Bragg

Dr. Franklin E. Bragg, MD, FACP, has been practicing internal medicine with an electronic health record system at Eastern Maine Medical Center (EMMC) in Bangor, Maine for seventeen years. EMMC is part of the Bangor Beacon Community and is also participating in the Pioneer Accountable Care Organization (ACO) model. As the Pioneer ACO Performance Improvement Coordinator, Dr. Bragg is helping EMMC use Health IT to improve provider performance and exceed the benchmarks on Pioneer ACO quality measures. Passionate about quality improvement, Dr. Bragg extracts provider performance data from the electronic health record system to give providers feedback on their performance. This transparency has resulted in significant improvements in primary care delivery. Read Dr. Bragg’s Success Story.

Sandra Brown

Sandra Brown

Sandra Brown, MPH, MSN, RN, is Chief Executive Officer of Jefferson Comprehensive Care System, Inc. (JCCSI), a Federally-Qualified Health Center with six sites in Cleveland, Pulaski, and Jefferson counties in Arkansas. At JCCSI, Nurse Brown has championed Health IT, taking the lead on electronic health record (EHR) infrastructure development. She inspired JCCSI providers to transition to the system and successfully encouraged them to leverage EHR data to achieve meaningful use. Nurse Brown’s ability to foster an office culture of data-led quality improvement has opened doors for JCCSI to participate in other health initiatives, including the National Committee for Quality Assurance Patient-Centered Medical Home initiative. She also serves on a number of boards and committees, including the Arkansas Health Information Exchange Council.

Jennifer Brull

Jennifer Brull

Dr. Jennifer Brull, MD, FAAFP, is a family medicine physician in a solo practice in Plainville, Kansas. She has worked in a rural, private practice for twelve years. Dr. Brull was the first physician to attest to meaningful use in Kansas and is a physician leader in electronic health record adoption, change management, and health information exchange. Particularly interested in quality improvement and preventive medicine, Dr. Brull uses her electronic health record to run patient lists to identify patients in need of preventive services. Through these efforts, meaningful use has helped Dr. Brull and her team improve breast cancer screening rates from 63% to 99% and colon cancer screening rates from 43% to over 90%. Read Dr. Brull’s Health IT Success Story.

Timothy Burdick

Timothy Burdick

Dr. Timothy Burdick, MD, MSc, FAAFP, is Chief Medical Informatics Officer (CMIO) at OCHIN and a family physician at a 10-provider rural health clinic in Scappoose, Oregon. As CMIO at OCHIN, Dr. Burdick provides clinical leadership for the organization’s electronic health record system, which is shared by 75 health care organizations in 17 states. In addition to seeing patients at the health clinic, Dr. Burdick serves as its Health IT champion. He spearheaded the clinic’s process of encouraging patients to sign up for the patient portal where patients can view, download, and transmit their health information. His efforts succeeded in significantly increasing patient engagement at the health clinic. Read Dr. Burdick's Success Story.

Felix Carpio

Felix Carpio

Dr. Felix Carpio, MD, MPH, is Medical Director of Clinical Informatics at AltaMed Health Services is Los Angeles, California. Dr. Carpio has a long history of involvement in HIV care, research and health informatics, having directed an HIV early intervention program and served as the Associate Medical Director for HIV services at AltaMed. Dr. Carpio is passionate about health IT, care coordiation, and consumer engagement and served as the physician champion for electronic health record implementation at AltaMed. He is currently leading AltaMed’s efforts to analyze provider performance on clinical quality measures. These efforts have helped AltaMed’s providers identify gaps in care, improve immunization rates, and better engage their patients. Read Dr. Carpio’s Health IT Success Story.

Robyn Chatman*

Robyn Chatman

Dr. Robyn Chatman, MD, is the managing partner at Trinity Family Medicine in Cincinnati, Ohio, Medical Officer on the Disaster Medical Assistance Team OH-5, and Medical Officer for the Greater Cincinnati Beacon Collaborative. Trinity Family Medicine received National Committee for Quality Assurance Level III recognition status as a Patient-Centered Medical Home and also participates in the Million Hearts initiative. Driven by an emphasis on high quality diabetes, hypertension, and ADHD/ADD care, Dr. Chatman is using her electronic health record to generate lists of patients who have missed appointments or who are at-risk to provide preventive care reminders and patient education. Read Dr. Chatman’s Success Story.

Sarah Churchill Llamas

Sarah Churchill Llamas

Sarah Churchill Llamas, JD, is Chief Operating Officer, Health IT for Lone Star Circle of Care (LSCC), a non-profit Federally-Qualified Health Center (FQHC) operating over 30 health clinics in central Texas. Ms. Churchill Llamas also leads Lone Star Circle of Care’s non-profit Health IT company, Centex Systems Support Services, which provides Health IT solutions for health information exchanges, community health centers, individual providers, and hospitals. At LSCC, Ms. Churchill Llamas specializes in Health IT strategy, including leveraging meaningful use for health care quality improvement. LSCC uses its electronic health record system, for example, to generate lists of patients by specific conditions. Using the patient lists, LSCC is able to provide targeted preventive screening reminders to patients that require follow-up care.

Chris Collinge

Chris Collinge

Chris Collinge is the Director of Information Technology for the Florida Department of Health in Orange County. This state health department is one of 67 counties and is located in Orlando, FL. His team has developed innovative strategies for state-wide IT projects and standardizations for mobile and tablet technologies that use their EHR system. Mr. Collinge recently received a "Best Practice" award from the National Association of County and City Health officials. His leadership in developing systems to support medication reconciliation and clinical decision support has impacted patients across the state and helped support the work of the 18,000+ employees in the Florida Department of Health. Mr. Collinge continues to work on behalf of patients struggling with chronic conditions, and finding innovative ways to improve their quality of life. Most recently, he led an effort to develop a system that allows Orange County staff to visually monitor TB patients taking medications remotely (Video Direct Observed Therapy); a process that was previously quite costly, and often had a negative impact on a patient’s daily life. Mr. Collinge states that a big part of their success is due to management's commitment to hearing staff frustrations and concerns at every step they take toward MU attestation, and that this approach has ultimately led to their most innovative solutions.

Jacqueline Delmont

Jacqueline Delmont

Dr. Jacqueline Delmont, MD, MBA, FACP, is an internal medicine physician and director of a private practice with three locations in Long Island, New York. She also serves as the Chief Medical Officer of Beacon Health Partners, a Long Island-based Accountable Care Organization. Dr. Delmont promotes Health IT in all of her professional roles. She led the early adoption of an electronic health record (EHR) system, and helped her practice obtain National Committee for Quality Assurance recognition as a Patient-Centered Medical Home (PCMH). Dr. Delmont now uses the EHR system to improve health care quality for the underserved and underinsured patients she serves. The practice’s care management team is improving preventive care by tracking patients’ clinical data and focusing resources on individual patient needs. As Chief Medical Officer at Beacon Health Partners, she facilitates population health management and health care quality improvement by electronically aggregating data for member providers on measures such as hospital readmissions and emergency department utilization.

Raj Desai*

Raj Desai

Mr. Raj Desai is the Medical Practice Administrator at Integrated Family Medical Center in Lady Lake, Florida. Mr. Desai leads many quality improvement and health IT efforts at Integrated Family Medical Center, a family medicine practice. The practice is using drug formulary checks to find cost effective medications and encourage medication adherence and compliance. Mr. Desai is also actively involved in the practice’s use of clinical summaries and transition of care summaries, both of which have led to improved care coordination and more active patient engagement. Read Mr. Desai’s Health IT Success Story.

Tobe Fisch

Dr. Tobe Fisch, MD, PhD, FACP

Dr. Tobe Fisch, MD, PhD, FACP is a practicing primary care internist at Princeton Medicine, a 25-physician, multispecialty group affiliated with Princeton Healthcare Systems (PHCS) in Plainsboro, New Jersey. In her role as Director of Practice Innovation, she nurtures practice transformation, co-leading the group’s participation in the Comprehensive Primary Care Initiative and progression toward accreditation as a Patient Centered Medical Home. As EHR physician champion, Dr. Fisch has been cheerleader for Meaningful Use, which the group has consistently achieved since 2012. She reinforces MU compliance by using a report card system that scores doctors on their attainment of MU measures. In collaboration with the PHCS IT department, she helped integrate Princeton Medicine’s outpatient EHR with Princeton HealthConnect, the community HIE. This has enabled incorporation of labs and radiology results into the EHR as structured data, and made PACS images viewable from the outpatient CEHRT. Recently, Dr. Fisch's group took a giant leap toward achieving Meaningful Use Stage 2 by enabling secure messaging with patients via Princeton HealthConnect’s portal. Dr. Fisch and her team overcame interoperability challenges to successfully implement a novel interface for transmitting C-CDAs from their EHR to the community HIE, so that all patients of the practice may now View, Download and Transmit their personal health information.

Frank Floyd

Frank Floyd

Dr. Frank Floyd, MD, is an internal medicine physician who has practiced at United Health Services (UHS), a large provider network based in Binghamton, New York, since 1988. In addition to his clinical work, Dr. Floyd serves as Associate Medical Director and is a member of the UHS Board of Directors. He is the lead physician for the Stopping Elderly Accidents, Deaths & Injuries (STEADI) program, a Centers for Disease Control and Prevention (CDC) national screening and fall prevention program for which UHS serves as the national pilot site. As part of STEADI, Dr. Floyd uses clinical decision support rules built into UHS’s electronic health record system to track and improve fall risk screening. Dr. Floyd also champions UHS’s many health care quality improvement initiatives, including Patient-Centered Medical Home development. UHS has 17 sites that have received National Committee for Quality Assurance recognition as Patient-Centered Medical Homes.

Allison Foley

Allison Foley, MD Bio

Allison Foley, MD is a Board Certified Internist and the Clinical Informatics Officer with St. Jude Heritage Medical Group in Yorba Linda, CA. Dr. Foley joined them as a primary care physician. She’s now splitting her time between treating patients and implementing Health IT strategies, enabling her to help them transform healthcare delivery at St. Jude. Dr. Foley was instrumental in implementing a medication reconciliation system that included key check points and flagging systems to alert staff of errors, potential conflicts and confusing expirations of antibiotics. Each instance of medication reconciliation presents an opportunity to talk and learn from our patients, according to Dr. Foley. She acted as a thought leader as they built a cutting edge portal that provides patients with helpful patient reminders, access to their health information and patient-specific education resources. It features the ability to make real-time appointments directly into their provider’s calendar. However, no approach toward increasing patient engagement has been more successful than the daily efforts of Dr. Foley and the other St. Jude providers personally encouraging and educating their patients on portal usage and how accessing their health information can help them live longer and healthier lives.

Larry Garber

Larry Garber

Dr. Larry Garber, MD, is a practicing Internist and the Medical Director for Informatics at Reliant Medical Group, a 250-physician multi-specialty group and affiliate of Atrius Health. Reliant Medical Group was recognized as a Level 3 NCQA Patient-Centered Medical Home and has achieved meaningful use Stage 1 for two consecutive years.  Dr. Garber is also Acting Chair of the Massachusetts eHealth Collaborative’s Executive Committee, a member of the Massachusetts State Health Information Technology Council, and a member of ONC Policy Committee’s Health Information Exchange Workgroup and Privacy and Security Tiger Team. He has decades of experience and success in medical informatics, including interfacing Reliant to five regional hospitals. Dr. Garber meaningfully uses his electronic health record system to improve care coordination and clinical outcomes for his patients. After implementing clinical decision support rules in his electronic health record system, Dr. Garber helped raise his practice’s diabetic HbA1c screening rate to over 97% and reduced unsafe blood thinner levels by 40%. Read Dr. Garber’s Health IT Success Story.

Michael W. Gilbert

Michael W. Gilbert

Dr. Michael W. Gilbert, MD, has practiced family medicine at St. Joseph Heritage Medical Group (SJHMG), a 75-physician, multi-specialty group based in Orange, California, for the past 25 years. In addition to maintaining his clinical practice as a board-certified family medicine physician, he also serves in various administrative capacities including as the Informatics Officer for SJHMG. Dr. Gilbert has championed numerous technology-driven initiatives and helped the St. Joseph Heritage Healthcare System become the first health system in Orange County to achieve meaningful use. Meaningful use has enabled Dr. Gilbert’s medical group to successfully implement the Intensive Outpatient Care Program (IOCP), which concentrates care on high-risk, high-cost patients. Thanks to greater patient engagement and maintenance of active medication lists, the IOCP has led to reduced admissions, readmissions, ER visits, and medication errors for Dr. Gilbert’s high-risk patients. Read Dr. Gilbert’s Health IT Success Story.

James Gould

James Gould

Dr. James Gould, MD, is a founding member of Oncology Associates, a rural medical oncology practice based in Paducah, Kentucky. Since 1993, he has been senior medical partner, practitioner, and research coordinator at the practice. When Oncology Associates adopted an electronic health record (EHR) system in 2004, Dr. Gould took the lead on template composition to better serve the clinical needs of oncologists. With the EHR system, Dr. Gould and his colleagues are able to remotely access patient records, enter computerized orders and improve continuity of care for their patients. Dr. Gould is also working as a beta developer with a health care software company to provide next-generation software testing and treatment guidelines for oncologists.

Annick Hebou*

Annick Hebou

Dr. Annick Hebou, MD, is the medical director of MetroHealth Clinic in Washington, DC. She is also an Associate Professor of Clinical Medicine at the George Washington University School of Medicine. Passionate about quality improvement, Dr. Hebou leverages meaningful use to improve preventive care. Using patient reminders, Dr. Hebou has increased colonoscopy screening rates by approximately 15%. Additionally, Dr. Hebou uses a clinical decision support system to monitor patients with diabetes and HIV and identify when to order lab tests for them. For Dr. Hebou, meaningful use and quality improvement are inseparable – the meaningful use measures directly correspond to improved patient health outcomes and satisfaction. Read Dr. Hebou’s Health IT Success Story.

Eugene P. Heslin

Eugene P. Heslin

Dr. Eugene P. Heslin, MD, is head physician at Bridge Street Medical Group, a family practice with six physicians in Saugerties, New York. Under his guidance, Dr. Heslin and his office staff recently received National Committee for Quality Assurance Level III recognition status as a Patient-Centered Medical Home. Dr Heslin is active in health IT, serving as one of the founding members on the board of the Taconic Health Information Network and Community Regional Health Information Organization and on the board and executive committee of New York eHealth Collaborative. Passionate about care coordination and population health, Dr. Heslin and his practice are using their electronic health record to identify and monitor patients with diabetes and are now testing 100% of their patients with diabetes for signs of kidney failure. Read Dr. Heslin’s Health IT Success Story.

Gustin Ho*

Gustin Ho

Dr. Gustin Ho, MD, is President of the Chinese Community Health Care Association and a primary care provider in San Francisco, California. Interested in consumer engagement, care coordination, and quality improvement, Dr. Ho was a pioneer in health IT for Chinese Community Health Care Association. As the first Chinatown area provider to adopt an electronic health record, Dr. Ho is leading his community on the path to health care quality improvement. He is using his electronic health record to record patient demographics and vital signs, helping him proactively engage his at-risk patients and ensure they receive preventive check-ups and screenings. Read Dr. Ho’s Success Story.

Drew Jackson*

Drew Jackson

Mr. Drew Jackson is the administrator for Arkansas Central Primary Care in Jacksonville, Arkansas. As the practice administrator, he supported the practice throughout the EHR implementation process. Mr. Jackson had to find creative ways to convey that investing in an EHR and pursuing meaningful use was well worth the practice’s time and expense. Once he secured provider buy-in, Mr. Jackson helped drive the practice towards meaningful use. He now supports the practice as it leverages meaningful use for care coordination. His experience with health information technology has led to improved patient care delivery and as well as increased practice efficiency.  Mr. Jackson is recognized in the Arkansas health community as a thought leader in health IT and has served as a valuable resource for providers interested in adopting and implementing electronic health record systems.

Chad Jensen

Chad Jensen

Chad Jensen is Executive Office Manager for LaTouche Pediatrics, an 18-provider pediatric practice with three locations in Anchorage, Alaska. Mr. Jensen helped LaTouche become the first practice in the state to achieve meaningful use under the Medicaid EHR Incentive Program. Since achieving meaningful use, Mr. Jensen has seen LaTouche significantly improve health care quality. Mr. Jensen helped the practice integrate clinical decision support rules into the electronic health record system, for example, which remind LaTouche’s providers when patients are due for certain labs or procedures. As a result, LaTouche’s providers are better able to adhere to clinical guidelines and improve health care quality. 

David Kendrick

David Kendrick

Dr. David Kendrick, MD, is an Associate Professor of Internal Medicine and Pediatrics at the University of Oklahoma’s School of Community Medicine (SOCM). At SOCM, Dr. Kendrick also serves as the Chief of the Department of Community Medical Informatics, where he defines and implements health information systems strategy for the hospital. Dr. Kendrick is developing SOCM’s electronic health record system to support patient-centered medical homes, which will lead to greater care coordination and better patient outcomes in his community. In addition, Dr. Kendrick is the Principle Investigator and CEO of the MyHealth Access Network. In this role he focuses on expanding the Health IT infrastructure of the greater Tulsa area to increase health information exchange and implement a clinical decision support platform for providers in the area. Read Dr. Kendrick’s Success Story.

Emily Krohn*

Emily Krohn

When nominated as a Health IT Fellow, Ms. Emily Krohn was Chief Information Officer at Boone County Health Center, a critical access hospital in Albion, Nebraska. Driven by her passion for health reform and rural health, Ms. Krohn supported Boone County Health Center in its path to meaningful use. She worked with a team of key stakeholders to track and measure progress towards meeting meaningful use. Through staff education, inter-departmental communication, and consistent messaging to providers, Ms. Krohn helped ensure providers complied with all measures. With her support, Boone County Health Center attested to Stage 1 meaningful use in February 2012. Read Ms. Krohn’s Health IT Success Story.

Timothy J. Long

Dr. Timothy J. Long, MD, is a practicing Internist and the Chief Clinical Officer at the Alliance of Chicago Community Health Services. Previously, Dr. Long served as the Medical Director at Near North Health Service, an urban community health center in Chicago, Illinois. He specializes in preventive care, chronic disease management, and HIV/AIDS care. He is a strong proponent of using electronic health records to increase health care access for the underserved. Dr. Long’s practice is actively engaged in Community-Rx, an electronic database system that connects more than 200,000 Chicago residents to community resources, including mental health services, exercise facilities, and nutrition services. Meaningful use is engrained in the way Dr. Long trains his staff to use Community-Rx; more than 90% of the Alliance’s eligible providers give their patients clinical summaries with information about community resources after each office visit. Read Dr. Long’s Success Story.

Lisa Lyon

Lisa Lyon

Nurse Lisa Lyon, MS, RN, CDE, is Clinical Informatics Coordinator for Cherokee Nation Health Services, a tribal health system in northeast Oklahoma. Her work focuses on data integrity and process mapping to improve accuracy and efficiency within the electronic health record and throughout the health system. As Clinical Informatics Coordinator, Nurse Lyon uses electronic health record reports to identify opportunities for quality improvement. For instance, Nurse Lyon uses patient lists to identify patients with hypertension. These patients will be targeted for a pilot home blood pressure monitoring program. This is just one way her facilities use data derived from the EHR to improve patient care by engaging patients in their care. Read Ms. Lyon’s Success Story.

M-Z

Frank Maselli*

Frank Maselli

Dr. Frank Maselli, MD, is a family practice physician at Riverdale Family Practice in the Bronx, New York. He also serves on the Bronx Accountable Care Organization’s Quality Assurance Committee, is a member of the Physician’s Advisory Board for Health IT for the New York City Department of Health and Mental Hygiene, and is an ambassador for the Blue Cross Blue Shield Medical Home Project. In 2001, the New York State Academy of Family Physicians named Dr. Maselli “family practice doctor of the year.” Dr. Maselli is passionate about consumer engagement, quality improvement, and care coordination. Using clinical decision support in his practice, Dr. Maselli leveraged meaningful use to improve screening for breast and colon cancer. He also partnered with the Department of Health and Mental Hygiene to use an electronic dashboard to evaluate and improve physician performance. Read Dr. Maselli’s Health IT Success Story.

Bambi McQuade-Jones

Bambi McQuade-Jones

Dr. Bambi McQuade-Jones, DNP, APRN, FNP-BC, is a doctorally-prepared nurse practitioner and the executive director of Boone County Community Clinic in Lebanon, Indiana. Dr. McQuade-Jones grew a struggling clinic into a flourishing community health center, and the medical home for over 2,500 underserved Boone County residents. Dr. McQuade-Jones has received national level recognition by the Robert Wood Johnson Foundation for her excellence in nursing, as well as state and local level recognition. In her practice, she uses the EHR system to improve preventive care and diabetic patient management. She creates reports to ensure all of her diabetic patients receive the recommended treatment. Dr. McQuade-Jones also uses the EHR to remind patients when they are due for preventive services. Read Dr. McQuade-Jones’s Health IT Success Story.

Paul Merrywell

Paul Merrywell

Mr. Merrywell, MSB, is Vice President and Chief Information Officer at Mountain States Health Alliance (MSHA). Based in Johnson City, Tennessee, MSHA, which is comprised of thirteen hospitals in twenty-nine counties, is the largest health care system in Northeast Tennessee and Southwest Virginia. In his role as Vice President and Chief Information Officer, Mr. Merrywell directs MSHA’s vision and strategic leadership across the Alliance-wide IT transformation process.  Under Mr. Merrywell’s guidance, MSHA has leveraged meaningful use to improve quality of care. MSHA implemented a clinical decision support rule to help monitor risk factors for sepsis and is using its electronic health record to facilitate transitions of care. Read Mr. Merrywell’s Success Story.

Emily Milton

Emily Milton

Ms. Emily Milton is Practice Administrator at Rosemark WomenCare Specialists in Idaho Falls, Idaho. Ms. Milton enjoys managing the operations of the practice, helping providers and employees give quality care to patients, and meeting the challenges of today’s regulatory requirements. As the practice was preparing for meaningful use, Ms. Milton worked closely with the electronic health record vendor. The practice discovered its electronic health record was incorrectly calculating the compliance rate for the clinical summaries measure. With support from the Washington & Idaho Regional Extension Center, Ms. Milton worked with the EHR vendor to resolve the issue. Due to Ms. Milton’s efforts, the vendor is providing a service pack to its users nationwide that will update the measure calculation. Read Ms. Milton’s Success Story.

Angela Murphy

Angela Murphy

Ms. Angela Murphy, MHA, is Associate Vice President for Physician Development at Norton Healthcare is Louisville, Kentucky. She is also an instructor of health management and health policy at Webster University. Ms. Murphy has worked in the health care arena for over 20 years and has experience with physician relations, strategic planning, quality management, service line operations, and managed care contracting. In her current role, Ms. Murphy is responsible for meaningful use education and operations. She was instrumental in implementing an EHR across Norton Healthcare’s 15 physician offices and led more than 300 eligible providers to meaningful use in just six months. Her efforts have helped Norton Healthcare’s providers exchange quality data, which has improved care coordination and communication with patients. Read Ms. Murphy’s Success Story.

Tiffany Nelson

Tiffany Nelson

Dr. Tiffany Nelson, MD, is a physician at and owner of Desert Ridge Family Physicians in Phoenix, Arizona and Chair of the Board and Chief Innovation Officer at Scottsdale Health Partners, a clinical integration orgnaization in Scottsdale, Arizona. U.S. News & World Report named Dr. Nelson one of nine Top Doctors in Family Medicine for Phoenix in 2012, and PHOENIX maganize selected her as one of Top Doctors for Family Medicine. Interested in quality improvement and population health, Dr. Nelson is using her electronic health record to provide clinical summaries via her practice’s patient portal. The clinical summaries are improving patient compliance with physician instructions and encouraging more patient-physician communication. Read Dr. Nelsons’s Health IT Success Story.

David O'Hara

David O’Hara

David O'Hara, Ph.D. is the Chief Operating Officer at the Westchester Institute for Human Development (WIHD) and Associate Professor for the School of Health Sciences and Practice, New York Medical College in Valhalla, New York. WIHD's comprehensive health care clinic treats more than 5000 patients with intellectual and developmental disabilities each year. Because their patient population has limited cognitive and communicative abilities, these patients have traditionally experienced significant health disparities. Dr. O'Hara realized early on that meaningful patient engagement would have a tremendous positive outcome with this population. WIHD developed a digital tablet application, "My Health, My Choice, My Responsibility," which, for the first time in history, created a tangible way for these patients to engage in their care experience by utilizing daily patient reminders and actually becoming part of their own care coordination. In addition to their EHR, WIHD patients are able to create a digital profile of themselves, including their home environment, daily struggles and achievements, and some of their likes and dislikes. This profile is shown to providers prior to appointments, allowing providers to know each patient’s personal story, personality, and EHR care record in advance. Dr. O'Hara said that ultimately, this application creates a roadmap for better communication and treatment of patients and has led to dramatic improvements in the quality of care at WIHD.

Peggy Patch

Peggy Patch

Peggy Patch is Electronic Health Record (EHR) Coordinator at Community Health Care, Inc. (CHC), a rural health system with health clinics in Iowa and Illinois. Ms. Patch is passionate about health care, and understands the potential for Health IT and EHRs to improve health care quality for CHC’s patients. As the EHR Coordinator, Ms. Patch oversaw the implementation of CHC’s EHR system and helped CHC’s providers achieve meaningful use. Today, CHC is leveraging meaningful use to drive quality improvement for its patients. After implementing clinical summaries on its EHR system, for example, CHC is more equipped to engage its patients in their health and health care. Read Ms. Patch's Success Story.

Sharon Phelps

Sharon Phelps, RN

Sharon Phelps, RN, is the IT Director at West Park Hospital District (WPHD) in Cody, Wyoming. WPHD is a critical access hospital recognized for its dedication to quality and ongoing clinical transformation using its EHR as the platform for change. Her team prides themselves on their digital pain management and reassessment system, and the ability they have to monitor a patient’s comfort level and make quick adjustments to it. There are currently multiple software systems running within their local healthcare community's infrastructure, which has been a challenge for WPHD. Nurse Phelps beats a steady drum for MU while educating staff on the importance of this work and how it directly impacts improvements in their staff’s overall care of patients and levels of positive outcomes. She attests that an EHR system can either work against you, along with you, or it can work for you by improving patient care and safety through detailed problem lists and diligent medication reconciliation. For her nurses, the approach that works best is to find ways of incorporating MU improvement measures into their daily workflow and not upend the processes that are currently working well for them. Nurse Phelps likes to say "MU is about transformation, not technology."

Paulo Pinho

Paulo Pinho

Dr. Paulo Pinho, MD, is a physician at and owner of P.A.S.E. Healthcare in Millburn, New Jersey. Interested in care coordination, population health, and quality improvement, Dr. Pinho’s practice is committed to improving health care quality. Bridges to Excellence recognized P.A.S.E. Healthcare for the care of patients with hypertension, and the National Committee for Quality Assurance recognized the practice for the management of patients with diabetes. Dr. Pinho is using his electronic health record to generate lists of patients who have missed preventive screenings to provide preventive care reminders. Through this effort, Dr. Pinho and his practice have improved the practice’s colonoscopy, mammography, and pap smear screening rates. Read Dr. Pinho’s Health IT Success Story.

Shafiq Rab

Shafiq Rab, MD, MPH, CHCIO

Shafiq Rab, MD, MPH, CHCIO, is the Vice President and Chief Information Officer for Hackensack University Medical Center in Hackensack, New Jersey (HackensackUMC). At HackensackUMC, Dr. Rab leads Information Technology in developing and supporting a technologically integrated healthcare network of acute care facilities, ambulatory practices, the HackensackAlliance Accountable Care Organization (ACO) and the IT relationship with AllSpire Health Partners Alliance. As part of their patient portal development, Dr. Rab's team deployed a unique approach: they interviewed some of the most successful video game developers and recruited a team to help consolidate disparate apps into a central portal with a focus on user experience. HackensackUMC has been enormously successful with their EHR-based predictive modeling reports, which are used to prompt preventative care reminders and flag providers for needed follow up. They also use inpatient care and ambulatory care coordinators to work with patients to increase levels of technological adoption and education on information sharing, which has lowered the ACO Medicare patients' overall readmission rate by 23 percent. Dr. Rab believes patient engagement is the gateway for achieving meaningful use and successful attestation. Dr. Rab says that "HackensackUMC believes their patients are an extension of each physician's family and should be treated with the same level of attention you would give your own son or daughter."

Michael Rakotz

Michael Rakotz, MD FAAFP

Michael Rakotz, MD FAAFP, is a family physician at Northwestern Medical Group (NMG) in Evanston, Illinois. Dr. Rakotz had his first success with MU while helping NorthShore University Health System to achieve Stage 1 meaningful use. His research, using health information technology to detect patients with undiagnosed hypertension, earned NorthShore First Place in Healthcare Informatics IT Innovator award in 2013. He is a dedicated supporter of the Million Hearts® campaign. During his tenure at NMG Evanston, Dr. Rakotz was able to help increase their primary care physicians from a 70% control rate to an 83% control rate within a 6 month period. He believes the employment of automated blood pressure devices into traditional care, such as the 24-hour ambulatory blood pressure monitor (ABPM), are indispensable tools in any practice's pursuit of high quality care and better care coordination. Dr. Rakotz speaks across the country about the implementation of tools like the ABPM, and how, if we are serious about preventative measures for the early detection of issues such as hypertension, these technologies need to be part of daily care and not an anomaly. According to Dr. Rakotz, "we need to be just as concerned with inaccurate blood pressure measurement procedures as we are with patients receiving no measurement at all."

Michele Reed

Michele Reed

Dr. Michele Reed, DO, is owner and Medical Director of MS Family Medicine Health Care, a four-provider practice with locations in New York City and Long Island. Dr. Reed also serves as Medical Director for The Congregational Church of South Hempstead and as School District Physician for Malverne School District and Roosevelt School District. As a family medicine physician who emphasizes healthy lifestyles for her patients, Dr. Reed uses Health IT to promote wellness programs. Her practices use patient lists, for example, to encourage patients to sign up for the programs and live healthier lives. Dr. Reed is also pursuing several other health care quality improvement initiatives and is working to help her practice become a Level III National Committee for Quality Assurance Patient-Centered Medical Home.

Gregory Reicks

Gregory Reicks

Dr. Gregory Reicks, DO, FAAFP, has practiced family medicine at Foresight Family Physicians, an independent three-physician group, for the last 23 years. He is board certified by the American Board of Family Practice and is a Fellow in the American Academy of Family Practice. Dr. Reicks’s practice participated in the Colorado Beacon Consortium Grant and is currently participating in the Comprehensive Primary Care (CPC) initiative. To meet the CPC initiative’s clinical quality measures, Dr. Reicks and his colleagues are building upon meaningful use. For example, Dr. Reicks is updating his EHR’s problem lists and medication lists so that he can record CPC initiative data on the percentage of asthmatics on controller medication, as well as the percentage of congestive heart failure patients taking beta blockers. This information is vital for improving patient outcomes and complying with the CPC initiative’s clinical quality measures.  Read Dr. Reicks’s Health IT Success Story.

Sumir Sahgal

Sumir Sahgal

Dr. Sumir Sahgal, MD, MS, is the Medical Director of Essen Medical Associates, P.C., a comprehensive multi-specialty medical group with 6 offices in the Bronx, New York, and EssenMED House Calls, a physician-based house call service caring for chronically-ill homebound patients living in New York City and Westchester, New York. Celebrated for his leadership in health IT, Dr. Sahgal recently recieved the New York Health IT Practice Champion Award from New York eHealth Collaborative. Dr. Sahgal and his practice have improved health care quality for their patients with diabetes by using clinical decision support to actively monitor prediabetic patients and refer at-risk patients to the medical group’s diabetes education program. Under Dr. Sahgal’s program, only 2% of the practice’s prediabetic patients go on to develop diabetes. Read Dr. Sahgal’s Health IT Success Story.

Bethany Sanders*

Bethany Sanders

Ms. Bethany Sanders, MPH, is Director of Quality Improvement and Outcomes at Mary’s Center in Washington, DC. Ms. Sanders is the lead for the Mary’s Center projects on meaningful use and is managing Mary’s Center’s Patient-Centered Medical Home work. Interested in care coordination, quality improvement, population health, and health reform, Ms. Sanders is leading several quality improvement initiatives at Mary’s Center. She recently managed an effort to record smoking status for all Mary’s Center patients. Mary’s Center is using the list to better coordinate care for asthmatic smokers.

Dennis Saver

Dennis Saver

Dr. Dennis Saver, MD, is a family physician at Primary Care of the Treasure Coast, a 12-physician primary care practice in Vero Beach, Florida. He was named “Family Physician of the Year” by the Florida Academy of Family Physicians and the American Academy of Family Physicians in 2001. Dr. Saver has served as a member of the South Florida REC Steering Committee and the Florida Health Information Exchange Coordinating Committee, and he implemented an office EHR in 2005. Passionate about care coordination, Dr. Saver uses an EHR as a tool to maintain medication lists for his patients, many of whom take multiple medications that may be prescribed by physicians outside of the practice. Read Dr. Saver’s Health IT Success Story.

Margot Savoy

Margot Savoy

Dr. Margot Savoy, MD, MPH, FAAFP, is Medical Director of the Christiana Care Family Medicine Centers (FMC) in Wilmington, Delaware and the State of Delaware Division of Youth Rehabilitative Services. Dr. Savoy also serves as President of the Delaware Academy of Family Physicians and Clinical Co-Chair of Million Hearts Delaware. At FMC, Dr. Savoy is using electronic health records and Health IT to improve diabetes care. Dr. Savoy uses patient lists, for example, to identify and improve health care quality for FMC’s patients with diabetes. 

Karen L. Smith

Karen L. Smith

Dr. Karen L. Smith, MD, FAAFP, runs a one-physician family medicine practice in rural Raeford, NC. Dr. Smith’s practice received National Committee for Quality Assurance recognition as a Patient-Centered Medical Home, as well as heart and stroke recognition. Dr. Smith and her practice are participating in the Impact Readmission program with the North Carolina Area Health Education Centers Program and she is using her electronic health record to reduce hospital readmissions. Dr. Smith developed the lecture series “Transformation of a Dinosaur” as a tool/presentation to assist in accomplishing her 2005 North Carolina Academy of Family Physicians (NCAFP) presidential goal for encouraging physician adoption of EHRs in the medical office setting. Dr. Smith is using medication reconciliation to improve medication safety and better coordinate her patients’ care. Read Dr. Smith’s Health IT Success Story.

Frank Sonnenberg

Frank Sonnenberg

Dr. Frank Sonnenberg, MD, FACP, FACMI, is Professor of Medicine at the Robert Wood Johnson Medical School in New Jersey and Medical Director of Clinical Information Systems at the Robert Wood Johnson Medical Group, the faculty practice of the Robert Wood Johnson Medical School. Dr. Sonnenberg has served as Editor-In-Chief of the journal Medical Decision Making, on the editorial board of the Journal of the American Medical Informatics Association, and as President of the Society for Medical Decision Making. Dr. Sonnenberg assumed responsibility for the EHR implementation effort in the Robert Wood Johnson Medical Group, which has approximately 500 physicians and more than 40 specialty practices. Through efforts such as automating components of the clinical visit summary, he worked hard to minimize the impact on provider workflow. Under his leadership, more than 98% of the practice’s eligible Medicare providers achieved full compliance with meaningful use. Read Dr. Sonnenberg’s Health IT Success Story.

James Spillane

James Spillane

James Spillane is a Clinical Applications Specialist and Improvement Advisor at the Aleutian Pribilof Islands Association (APIA), a non-profit tribal organization serving a remote island chain off the coast of Alaska. At APIA, Mr. Spillane leverages Health IT and electronic health records to connect several clinics separated by great distances and extreme weather conditions. In addition to using telehealth to connect patients to specialists and improving health care access for APIA’s patients, Mr. Spillane is helping APIA improve health care quality. By using clinical decision support, Mr. Spillane and APIA improved screening rates for tobacco use and colon cancer. Read Mr. Spillane's Success Story.

Steve Stark*

Steve Stark

When nominated as a Health IT Fellow, Mr. Steve Stark served as the Chief Information Officer and HIPAA Privacy and Security Officer at Cass County Health System (CCHS) in Atlantic, Iowa. Cass County Health System, which operates a critical access hospital in addition to ambulatory offices, is commited to providing quality patient care and fully embraces Health IT as a tool to improve safety and efficiency. The health system is using e-Prescribing to reduce medication errors and Health IT to implement focused quality improvement programs for patients with cardiovascular disease and diabetes as part of the Small Health Care Provider Quality Improvement Collaborative (SHCPQI).

Christopher H. Tashjian

Christopher H. Tashjian

A specialist in family medicine, Dr. Christopher H. Tashjian, MD, FAAFP, practices in rural Ellsworth, Wisconsin. He has a passion for practicing quality care at an affordable price. Consumer Reports recently named his clinic #1 in Western Wisconsin for quality and value in diabetes and heart care. In 2012, the Million Hearts® initiative named Dr. Tashjian’s Ellsworth Medical Clinic one of two Hypertension Control Champions in the nation. By recording blood pressure in his electronic health record, Dr. Tashjian is improving blood pressure control among his patients. As of August 2012, the practice had achieved a 90 percent control rate for all patients with hypertension. Read Dr. Tashjian’s Health IT Success Story.

Jo Lynne Varner

Jo Lynne Varner

Jo Lynne Varner, MHSA, is Practice Administrator at Little Rock Pediatric Clinic in Little Rock, Arkansas. In 2009, Ms. Varner helped the clinic implement an electronic health record system, and she continues to champion Health IT at the clinic. Ms. Varner helped the clinic roll out one of the community’s first patient portals, for example, enabling patients and families to exchange secure electronic messages with the clinic’s providers. Ms. Varner is currently leading the clinic through the process of building a medical home.

Angie Walker

Angie Walker

Mrs. Angie Walker is the practice manager for a small family practice in De Queen, Arkansas. As an early adopter of health information technology, Mrs. Walker was instrumental in implementing the practice’s EHR system and cultivating an office culture that values frequent and open communication about using technology to improve workflows and patient health. She also led the charge to meet meaningful use. Benchmarking progress along the way, Mrs. Walker shared measures with the clinical team to encourage them to achieve meaningful use. Mrs. Walker has championed the use of health IT to better manage the care of patients with chronic diseases. She also uses the EHR to better understand the practice’s patient population and identify areas for quality improvement. For instance, she can run reports of demographic information captured in the EHR, which enables the practice to order culturally and linguistically appropriate education materials and resources. Read Mrs. Walker’s Health IT Success Story.

Dennis Ward

Dennis Ward

Dennis Ward is the IS Applications Manager at Southern Ohio Medical Center (SOMC) in Portsmouth, OH. SOMC is a 222-bed hospital that provides emergency and surgical care with 140 physicians and specialists. One of Mr. Ward's major challenges was to find and deploy a certified EHR solution that would allow them to meet meaningful use requirements and be the "best/least-disruptive fit" for SOMC. In 2006 he helped launch an inpatient Pharmacy Information System to support drug formulary checks. Since the processes of Inpatient Pharmacy and nursing were so intertwined, they then pursued the implementation of an eMAR and a Bedside Barcoded Medication System in 2008. This allowed for computerized provider order entry (CPOE) for medication, and digital laboratory and radiology orders from physicians. In 2010, they launched a clinical documentation system for nursing called IntelliDocs, which created the foundation for their clinical decision support efforts. Recent accomplishments for Mr. Ward's team include a MU1 EHR certified solution, and attesting to both MU1 year 1 and MU1 year 2. He advises others to find a vendor that will work onsite and hand-in-hand with hospital IT staff. With this personal boots on ground approach, Mr. Ward has developed a mutually beneficial relationship between IT and a medical staff determined to constantly improve their patient care policies.

J William Wulf

J William Wulf, MD

J William Wulf MD is a practicing internist and the Chief Executive Officer for Central Ohio Primary Care Physicians (COPC) in Columbus, OH. COPC is an independent, physician owned, Primary Care Corporation with 270 physicians in 50 office locations across central Ohio, serving 350,000 patients. Under his leadership, all providers at COPC have reached Meaningful Use. Dr. Wulf says getting their second EHR adopted in 2012 was a significant milestone as they had a 40 person committee, representing numerous departments. The key was a unified consensus on a set of goals and governing guidelines that were developed to drive their quality measures, and ultimately led the way for achieving their patient engagement goals. Ten EHR vendors were interviewed before a final vendor selection was made. Dr. Wulf said that communicating with physicians at 50 different locations has always posed a significant challenge, which was why their large team of EHR ambassadors, tasked with garnering buy-in and formal commitment from staff was vital toward their success. Dr. Wulf recommends three strategies for others to follow when attempting to implement any kind of new meaningful use measures: 1. start early; 2. engage physicians in the planning and process and; and most importantly, 3. be flexible.

Brian Yeaman

Brian Yeaman

Dr. Brian Yeaman, MD, is a primary care physician and is the Chief Medical Informatics Officer at Norman Regional Health System in Norman, Oklahoma. He has been named Norman Regional Health System Physician of the Year. Dr. Yeaman has over ten years of informatics experience in helping organizations transform the capture, integration and delivery of clinical data, information, and knowledge. Dr. Yeaman was instrumental in establishing the Health Information Exchange in Oklahoma, which currently serves over three million patients. Passionate about consumer engagement and care coordination, Dr. Yeaman is interested in caring for patients in a medical home model. He has leveraged meaningful use to track admissions, readmissions, and emergency department visits for long term care patients, which has reduced the cost of care and improved outcomes. Read Dr. Yeaman’s Health IT Success Story.

 

*Denotes Health IT Fellow Alumni