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Implementing EHRs
Planning Your Approach

Workflow redesign basics

You should begin the workflow redesign process by documenting your current workflow and mapping out how patients move through your organization. After you assess your current state, you should begin planning for the future by mapping out how your electronic health record (EHR) will improve your organization.

Critical Workflow Redesign Areas

During the workflow redesign process, your EHR implementation team should focus on the key areas of workflow that will be affected by EHR implementation such as:

  • Patient check-in and check-out
  • Patient visits
  • e-Prescribing
  • Appointment scheduling
  • Laboratory orders
  • Referral generation and management
  • Office discharge
  • Billing

This list of workflows is not exhaustive, so be sure to analyze all aspects of patient flow in your medical practice from an electronic point-of-view. It doesn’t matter so much where you start — as long as you start somewhere.

For More Information

For more information on workflow redesign and EHR implementation, see the following resources.