Comment

Updates to the CORE Claim Status Page

CORE recommends several substantive content and clarifying changes to the CAQH CORE Operating Rules for Claim Status website. The changes are outlined on Page 13-14 of the letter found at this link: CORE Submission for the 2024 ISA Open Comment Period.

CAQH CORE Operating Rules for Claim Status Updates

Updates to the CAQH CORE Operating Rules for Claim Status are on pages 7-8 in the attached document. Proposed changes are primarily non-substantive in nature and address consistency, conciseness, and grammar and syntax. Changes are highlighted in gray with proposed deletions shown as strikethrough text.

CAQH CORE ISA Letter 2022_1.pdf

Comments and edits acknowledged

Most edits and revisions completed 10/10. thank you for the clarifications. Will determine when we can add Patient Attribution, and logistics for any re-ordering. Again, thank you for the comprehensive submission. 

CAQH CORE Comments to ONC ISA - Phase II

Aligning ISA with New Operating Rule Structure: In Spring 2020, CAQH CORE restructured its operating rules from phase-based rule sets to rule sets based on the business processes supported by the rules. No substantive changes were made to existing rule requirements. As a result of the restructuring, CAQH CORE recommends updates to the following sections of the ISA:

Operating Rules to Support Eligibility and Claim Status Transactions (Phase II) -- Claim Status Operating Rules

ISA Comments from CAQH CORE 11.1.20 FINAL_0.pdf

CAQH CORE Comments on 2018 Interoperability Standards Advisory

  • “Operating Rules” should be included as one of the structures under “Type,” which presently only includes “Standard” or “Implementation Specification.” Although there are other utilities referenced in the ISA (e.g. Integrating the Healthcare Enterprise (IHE)’s Integration Profiles) that also technically do not meet the definition of either a standard or implementation specification, operating rules are distinct in this regard. The Centers for Medicare and Medicaid Services (CMS) notes, in its definition of operating rules, that they are “the necessary business rules and guidelines for the electronic exchange of information that are not defined by a standard or its implementation specifications” (emphasis added).
  • Operating Rules to Support Eligibility and Claim Status Transactions (Phase II): “Adoption Level” for these operating rules is currently listed as 3 out of 5. CAQH CORE updated its market share data in 2018 and determined that 65 percent of the commercial and publicly insured population in the United States are covered by Phase II CORE-certified health plans. Given the Phase I CAQH CORE Operating Rules are federally mandated and CORE Certification is voluntary, it is reasonable to conclude that more health plans have implemented the rules than have pursued CORE Certification. Therefore, CAQH CORE suggests increasing the industry adoption level of the Phase II CAQH CORE Operating Rules to 4 out of 5.

(Above content is an except of the full CAQH CORE Comment Letter).