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Lana Moriarty

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Lana Moriarty's Latest Blog Posts

Understanding the Patient Experience to Improve Patient Access to Medical Records

Lana Moriarty | July 11, 2017

Melissa Crawford is a mother from Concord, NH.  Her two year old daughter, Ava, has a congenital heart defect and was recently diagnosed with epilepsy.  Melissa loves Ava’s physician’s patient portal since it allows her to easily book appointments and refill Ava’s medications online.  But when Ava’s pediatrician needed medical records from Ava’s five specialists, the various patient portals did not provide all the health information the doctor needed.  Melissa set off on a stressful and complicated journey to gather the information from the five specialists in time for Ava’s appointment with her pediatrician.

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Trusted Content from Healthfinder.gov Can Improve Patient Portals

Lana Moriarty | June 22, 2017

The ONC Patient Engagement (PE) Playbook was created by the Office of the National Coordinator for Health Information Technology (ONC) to help healthcare professionals use health information technology (health IT) to provide better care to patients. The PE Playbook focuses specifically on electronic health record (EHR) patient portals, which allow both patients and healthcare teams, concurrent with patients’ privacy preferences, to easily access patient health information — which may lead to increased benefits for healthcare,

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