What is a patient portal?

What is a patient portal?

The Basics

A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

  • Recent doctor visits
  • Discharge summaries
  • Medications
  • Immunizations
  • Allergies
  • Lab results

Some patient portals also allow patients to:

  • Exchange secure e-mail with their health care teams
  • Request prescription refills
  • Schedule non-urgent appointments
  • Check benefits and coverage
  • Update contact information
  • Make payments
  • Download and complete forms
  • View educational materials

With patient portal implementation, your organization can enhance patient-provider communication, empower patients, support care between visits, and, most importantly, improve patient outcomes.

Providers Like You

To learn about providers like you who are using patient portals to engage patients and improve patient outcomes, see the following provider stories.

For More Information

For more information on patient portals, patient portal implementation, and how you can use patient portals to improve patient outcomes, see the following resources.

Last updated: Thursday, March 20, 2014